Kate KightAn anti-enshittification field guide

Step 1 Locate yourself.

Build with leverage.
Keep your website yours.

Platforms change the deal. Good strategy keeps your options open. Choose what to own, what to rent, and when to move—on your terms.

01

Just Starting

0–12 months · Validating an idea. Moving fast.

Own

Your domain (always), your content (write it somewhere you can export), your customer list (from day one).

Rent

Everything else. That’s not laziness. That’s strategy.

Your move: set a date to reassess. Momentum matters more than a perfect stack.

02

Growing

1–3 years · It’s working. You’re iterating. Brand matters now.

Own

Content and content model; presentation; analytics data. Your site has structure now—own it.

Rent

Hosting, some integrations, social media management. (Please, someone else do it.)

Your move: if the platform can’t grow with you, you have enough traction to choose differently.

03

Scaling

3–5 years · More complexity. More channels. The platform is now your bottleneck.

Own

Content model and presentation; integrations; data. Customer intelligence is your moat.

Rent

Hosting (it’s a commodity), payment processing (you can switch), some automations.

Your move: your business has earned tools that work on your terms—not the platform’s.

04

Exit or Handoff

5+ years · Building value. Someone will inherit this.

Own

Everything a buyer would scrutinize: documented stack, clean data, portable code, durable content architecture.

Rent

Almost nothing. Maybe hosting—and even that should be swappable in a weekend.

Your move: make the stack explainable. A clean handoff proves you built an asset.

Step 2 Name what you’re deferring.

Every choice trades
convenience for control.

Every website decision comes down to five layers. The order you put them in is your strategy.

01Design & Branding

Does this look like me—or like everyone else?

Money and time for custom work

You look like everyone else. Fine now. Forgettable later.

02Audience

Who am I building for, and what do they need?

Research and ongoing listening

You build for yourself, not the people who pay you.

03Traffic

How do people find me?

Content discipline or ad spend

A beautiful site nobody sees.

04Conversion

What do I need visitors to do?

Design iteration and testing

Visitors who leave without acting.

05Technical & Maintenance

Who fixes it, updates it, keeps it alive?

Time, money, or both

A working site that breaks at the worst possible moment.

The layer you put last is the bill that comes due. Know what you’re deferring. Defer it on purpose.

Step 3 Evaluate the tool.

Five questions
before “yes.”

Answer the first two steps, and the tool questions answer themselves.

  1. 1

    Can I export my data? If no, walk away.

  2. 2

    Can I leave without losing something core? If no, budget for the escape.

  3. 3

    Does it save time, or just add features? If it’s the second, skip it.

  4. 4

    Can I explain what it does under the hood? If no, you’re renting blind.

  5. 5

    If I lose access tomorrow, can I still run my business? If no, you’re not using it. It’s using you.